Wishup's VA has successfully handled a variety of tasks for us, including email marketing, social media management, managing contractor/vendor communication, and handling administrative tasks. They have been efficient, productive, and always willing to go the extra mile. Since partnering with Wishup, we've experienced a significant improvement in our overall efficiency. Our VA has freed up our time to focus on providing our clients with the best possible care.
No-show appointments, dictating medical records, and figuring out doctor scheduling are just some of the daily inconveniences at veterinary practices
Your VA runs first-contact end-to-end—answering and returning calls, managing two-way texts and email triage, enforcing online-booking rules, sending confirmations, maintaining waitlists, and executing no-show recovery within your PIMS.
Bookkeeping services for veterinary professionals. From payroll and tax filings to KPI tracking, P&L prep, and cash flow forecasts, our virtual assistants handle your clinic’s numbers with precision, ensuring compliance, clarity, and control without the need for in-house staff.
Your VA runs your dictation/scribe app (e.g., Talkatoo for voice-to-text or Scribenote for SOAP templates) to capture your words, then enters and formats the draft directly in your EMR (e.g., Cornerstone, ezyVet, DaySmart Vet), resulting in same-day chart closure and fewer missed charges.
Your VA verifies authorization, assembles and securely transmits record packets, logs disclosures, and tracks deadlines/retention as per state rules and AVMA privacy guidance—using secure portals resulting in on-time, audit-ready record releases.
A remote staff member can check clients in and talk with the medical team. Freeing up the bandwidth of your staff or making things more efficient so they’re not spending time importing information into medical records.
Clear estimates sent, deposits collected, payment links issued, cost conversations documented, and friendly AR nudges scheduled. All handled by a Wishup virtual assistant using your PIMS billing and payment gateway.
Our VAs triage requests, confirm VCPR/policy fit, queue items for the doctor’s approval, submit to the pharmacy, keep clients updated, and keep a clean refill log (including online pharmacies) — all through your PIMS eRx, email, and phone tools.
Never hear “we’re out of that” again. We watch min/max levels, keep the want-book current, prep POs, track backorders and lead times, reconcile packing slips with invoices, and slot equipment maintenance — inside your PIMS inventory and vendor portals.. We handle the admin.
Virtual visits without the paperwork pile. We capture intake and consent, handle scheduling and payment, build time-stamped documentation templates, and route them correctly (teletriage vs. telemedicine) in your telehealth platform and PIMS.
Every Wishup assistant is trained in HIPAA standards and uses encrypted, secure systems to manage sensitive patient data. Delegate confidently without worrying about privacy, compliance, or regulatory risk — all protected from day one.
Our VAs are comfortable working inside your veterinary systems — whether it’s RevolutionEHR, Crystal PM, or Compulink. From scheduling and insurance verification to patient charting, they handle key admin functions using the tools you already trust.
We don’t hire gig workers. Our VAs are triple-vetted, U.S. timezone-aligned professionals, trained to assist veterinarians with high-volume admin tasks.
Clutch 4.9 ★ · Trustpilot 4.7 ★—hear the stories behind the stars
We mirror your templates, codes, and SOPs so work lands exactly where your team expects it
Keep appointments, reminders and client communication organized
Fill appointment slots with 24/7 online booking
Handle client calls, texts and payment reminders
Run patient records, invoicing and treatment plans
Keep patient charts and visit notes in order
Track treatment sheets and hospital workflow
Compare supplier prices and place clinic orders
Manage patient records and payer workflows end to end
Offer clients payment plans without chasing balances
Collect intake, consent and surgery forms online
Track therapy authorizations and session counts
Reconcile clinic income and supplier bills
It takes only 60 minutes to get started with your new remote employee with Wishup
We shortlist top‑fit VAs by hospital type, tools, and working hour preference
Access, scripts, and SOPs set; EOD report template finalized
Hand off non-clinical support, note-taking, front desk responsibilities, and more
From therapists to SaaS startups, see why decision-makers choose Wishup
We have found the Wishup VAs to be a key part of our team at Springboard Pediatric Therapy. Utilizing a remote admin workforce has saved us money by making sure all our physical spaces are used for billable services.
Throughout the day, I just drop WhatsApp voice notes like, 'Hey, please send an email to so-and-so…' and it's done. That mental load is off my head and into a system I trust. At the end of the day, I have 20 drafted emails ready to review, 90% perfect.
Professional, trustworthy, and competent is how I would describe Virtual Assistants at Wishup. In just a few months, they've really impressed me with their services and made my life much easier.
I never considered hiring a virtual assistant for my business but Wishup was different, my virtual assistant exceeded expectations! It is more affordable than I thought and the help she provides on a daily basis is incredible!
I appreciate the value a Wishup VA can bring to a business. The VAs of Wishup are very understanding and well trained in multiple skillsets, making them indispensable.
These knowledge workers are so smart, educated, and articulate and also seek clarification to understand me as an individual and what I'm looking for. They are also very talented as critical thinkers.
I couldn't be more thrilled with my Wishup VA. It took me a few weeks to get the time to organize the work to assign initially, but it's been the best business decision for me this year.
Working with Wishup has given our small and rapidly growing business the ability to move faster while simultaneously freeing up many hours a week. As a result, we can now focus on our strategy. The Wishup team will be a significant contributing factor to our future success.
Good people are hard to find. Finding and keeping a really good admin was a challenge for us. Wishup provided an experienced admin and even trained them on topics and software specific to our business.
Veterinarians often juggle endless admin tasks (calls, paperwork, scheduling) on top of patient care. A virtual veterinary assistant is a remote professional who can handle those tasks for you, freeing you to focus on treating patients.
You can onboard a veterinary virtual assistant within 60 minutes and start assigning work immediately.
We prioritize data security in healthcare, ensuring full HIPAA compliance and strict patient confidentiality at every step. All our virtual assistants sign a comprehensive Non-Disclosure Agreement (NDA) upon joining, reinforcing our commitment to secure, compliant, and ethical handling of sensitive medical data.
Yes, we offer custom hiring options, including part-time (20 hours per week) and full-time (40 hours per week) veterinary virtual assistants. Plans start at $1,299 per month for part-time and $1,999 per month for full-time.
Absolutely. Our services are designed for seamless scalability to match the growth of your real estate operations. You can scale up or down easily whenever you need.
Anyone running a veterinary practice, big or small, is eligible to get a virtual assistant. A VA would be a valuable addition to their team, helping them perform routine tasks and reducing their workload.
A virtual assistant for veterinarians supports your clinic with front desk operations like scheduling, reminders, and patient communication, manages billing and insurance claims, coordinates patient care and follow-ups, handles EMR updates, data entry, and reporting, and assists with back-office admin tasks.
But with a Wishup Virtual Assistant, you get a healthcare virtual assistant starting from just $1299/month who knows their way around patient records, insurance workflows, and daily clinic coordination. Also, there are two monthly plans: $1299/month for 4 hours of daily support and $1999/month for 8 hours of daily support - for vet care practices looking to scale.
Yes, using your phone system (e.g., RingCentral) and scripts. Complex clinical questions are routed to licensed staff.
Yes, our virtual assistant for veterinarians aligns with your tool stack and documents every action with time tracking and EOD summaries.
All our virtual veterinary assistants are trained in professional communication and workflow best practices and can quickly adopt your clinic's terminology, templates, and SOPs. Our VAs have strong communication skills with minimal accent issues.
Yes—our CSR/VCR model covers phones, texts, check‑in/out, forms, deposits, and updates.
Our virtual assistant for veterinarians does not provide medical advice or diagnosis. We note down details and route them to your licensed team.
A virtual assistant for veterinarians is a trained professional who provides administrative support to a veterinary practice from a remote location. They handle the same duties as an in-clinic receptionist or assistant – answering phones, scheduling appointments, managing medical records – but do it via phone and computer rather than in person. In other words, it's like having an extra team member for your front desk and paperwork, only working off-site.
Common tasks a virtual veterinary assistant can handle include: Appointment Scheduling & Client Communication — Managing your calendar, answering phone calls and emails, booking or confirming appointments, and ensuring no client call goes unanswered. Medical Recordkeeping — Serving as a virtual scribe during exams by updating patient records, writing exam notes or treatment plans, and preparing discharge instructions. Administrative Support — Processing invoices and payments, handling prescription refill requests, managing lab result communications, and other back-office tasks. By offloading these duties to a virtual assistant, your on-site team has more time for patient care. Many clinics even report their veterinarians can see a few extra patients per day after adding a virtual assistant.
Hiring a virtual assistant is far more cost-effective than bringing in another in-house employee. An in-clinic veterinary receptionist or assistant in the U.S. might cost around $17–$18/hour (plus benefits and overhead expenses). By comparison, virtual veterinary assistants are often available for roughly $10–$12/hour. But with Wishup you get to hire a virtual veterinary assistant starting at only $1299/month with no extra fees. That means you could cut your staffing costs by about 50% or more with a virtual assistant. And since a VA works remotely, you don't pay for additional office space, equipment, or employee benefits.
Veterinary Knowledge: A solid understanding of veterinary terminology, procedures, and medical records so they can quickly grasp your clinic's processes. Communication Skills: Excellent phone and email communication – someone who is clear, friendly, and empathetic with pet owners from afar. Organization & Detail-Oriented: The ability to juggle appointments, inventory, and follow-ups without letting details slip through the cracks. Reliability & Self-Motivation: A strong work ethic and discipline to work independently without in-person supervision.
Cost Savings: You pay a lower rate and avoid the extra costs of a full-time employee (no benefits or extra office overhead). More Time for Patients: With tedious admin work offloaded, you and your staff can devote more attention to patients. Many vets find they can see more patients per day after bringing on a VA, boosting revenue while maintaining quality care. Flexible Support: A virtual assistant's hours can easily scale with your needs. You can get on-demand help during your busy times without the commitment of hiring another full-time staff member. Better Client Service & Less Burnout: Because calls and follow-ups are handled promptly, clients enjoy faster, more attentive service (no more missed calls). Meanwhile, your in-house team feels less overwhelmed, which reduces stress and burnout – making both staff and clients happier.
