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DentrixPre-vetted | HIPAA-Trained | Dentrix-Trained

Hire a
Dentrix Virtual Assistant for Your Dental Practice

Get a trained VA who knows Dentrix, insurance workflows, and catches the errors that cost practices money

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Your Patients' Data Stays Where It Belongs

1

Signing an NDA is mandatory

2

Every VA is HIPAA-compliant

3

Your VA has a limited and secure access

4

Access revoked instantly if you ever need it

What a Dentrix VA Takes Off Your Plate

Patient Scheduling

  • Book and confirm appointments
  • Manage reschedules, cancellations, and waitlists
  • Send reminders to reduce no-shows
  • Schedule treatment plan follow-ups

Insurance Verification

  • Verify eligibility and benefits before appointments
  • Update coverage and co-pay details in Dentrix
  • Resolve coverage questions with payers
  • Flag expired or mismatched insurance before claims

Billing and Claims

  • File claims and track reimbursement status
  • Follow up on unpaid and denied claims
  • Manage patient invoicing in Dentrix
  • Reconcile lab and supply invoices in QuickBooks

Records and Admin

  • Update patient records and treatment histories
  • Manage vendor orders and supply tracking
  • Build SOPs for repeatable workflows
  • Handle EOBs and insurance correspondence

Why Dental Practices Choose Wishup

  • HIPAA-Compliant — Every healthcare VA earns HIPAA training. Moreover, an NDA is signed before your VA touches a single patient record.

  • 1 in 1,000 Make It — Our VAs clear six hiring stages - aptitude, English, personality fit, references, and a final leadership interview. Most don't make it past stage two.

  • Pre-trained — Our VAs go through an 8-week training covering HIPAA, insurance verification, billing, and dental practice tools, including Dentrix.

  • Built for Accuracy — A mismatched insurance ID or unfiled claim costs money. Our VAs are selected for accuracy and follow-through.

  • Your SPOC — You get a dedicated VA plus one point of contact at Wishup who owns your account. Not a ticket queue. One person, always reachable.

  • Zero Replacement Headaches — You interview candidates before anyone starts. If the fit still isn't right after they begin, we replace them at no cost.

Wishup operator at work

Trusted by Practices Across the US

Straight From the People We Work With.

I realized where I was lacking was in generating leads and follow-ups. I did not realize that virtual assistants could generate leads for me. My VA also helped me with managing my calendar, invoices, HR and is now an integral part of our business.

Jason Ellinger
Jason Ellinger
Co-founder - Beard & Bowler Productions

I appreciate the value a Wishup VA can bring to a business. The VAs of Wishup are very understanding and well trained in multiple skillsets, making them indispensable.

Niels Van De Bergh
Niels Van De Bergh
Growth Consultant - Growth-Mechanics

Working with Wishup has given our small and rapidly growing business the ability to move faster while simultaneously freeing up many hours a week. As a result, we can now focus on our strategy.

Jason Gorman
Jason Gorman
Founder and Managing Partner - Jackrabbit LX

I couldn't be more thrilled with my Wishup VA. It took me a few weeks to get the time to organize the work to assign initially, but it's been the best business decision for me this year.

Andrew McDermott
Andrew McDermott
Founder - Convia Media

If a job can be outsourced to a VA we first do that, instead of hiring a full time employee. This gives a unique execution advantage as hiring a VA takes in a few days rather than spending a few months hiring.

Mayank Agarwal
Mayank Agarwal
Co-Founder - SendX Inc.

Professional, trustworthy, and competent is how I would describe Virtual Assistants at Wishup. In just a few months, they've really impressed me with their services and made my life much easier.

Pranay Gupta
Pranay Gupta
Co-Founder - 91Springboards

Everything You Need to Know About Hiring a Dentrix Virtual Assistant

What is a Dentrix Virtual Assistant?

Dentrix is the most widely used dental practice management software in the US, with over 35,000 dental teams running scheduling, billing, records, and insurance on the platform. A Dentrix virtual assistant is a remote professional trained to work inside this system and handle the administrative tasks that pull dentists and office managers away from patient care.

Wishup's Dentrix VAs come with hands-on dental admin experience, HIPAA awareness, and working knowledge of dental insurance and billing workflows.

What Does a Dentrix Virtual Assistant Do?

Patient Scheduling

New patient bookings, reschedules, cancellations, treatment follow-ups, and reminders, so every slot is used and every appointment shows up.

Insurance Verification

Eligibility checked before the patient arrives. Prevents claim rejections, eliminates front-desk surprises, keeps billing clean.

Billing and Claims

Filing claims, tracking reimbursements, following up on unpaid AR, reconciling payments. One dentist we work with went from seeing two to three cases a day to eight or nine after his VA took this over.

Patient Records and Documents

Updates to demographics, treatment histories, and records. Document filing including EOBs and insurance correspondence.

Vendor and Supply Management

Tracks dental supplies, lab orders, and equipment invoices. Reconciles purchases in QuickBooks or your billing system.

SOP Creation

Documents how your practice actually works, so it doesn't depend on any one person. One of our dental VAs built 70+ SOPs for a cosmetic dental practice over a year.

Which Dental Practices Benefit Most from a Dentrix VA?

Solo dentist practices where the dentist is also the office manager, billing department, and front desk between patients.

Growing practices adding providers or locations, where scheduling and billing volume have outgrown the existing team.

Cosmetic and specialty practices with higher-value cases, lab coordination, and complex treatment planning that needs careful documentation.

Multi-location practices that need Dentrix kept consistent across locations and claims tracked across billing streams.

What Does It Cost to Hire a Dentrix Virtual Assistant?

OptionCostHours
Part-time VA via Wishup $1,299/month 4 hours/day Full-time VA via Wishup $1,999/month 8 hours/day Freelancer (market rate) $25-40/hour As needed In-house admin $35,000-55,000/year + benefits On-site
No hidden fees, no placement charges, no long-term lock-in.

What Should You Look for in a Dentrix VA?

  • Hands-on Dentrix experience, or strong prior dental practice management software experience. Productive from week one, not month three.
  • HIPAA awareness. Every patient record, insurance document, and billing file contains PHI. An NDA is signed before your data is touched.
  • Attention to detail. A missed code or wrong insurance ID costs money. Selected for accuracy and follow-through.
  • Reliability. Training takes time. Our VAs stay an average of 3.7 years.

How to Get Started

  • Start with what's taking the most time. Usually scheduling and insurance verification first. Billing and SOPs follow once the VA knows the practice rhythm.
  • Interview before you commit. Listen for how they think about accuracy and follow-up.
  • Give it two to three weeks. Most practices know by week two. If it's not right, we replace at no cost.

Questions Dental Practices Ask Before Hiring a Dentrix VA

Yes. Your VA learns your templates and workflows in the first two weeks.

Yes, one full-time VA comfortably covers two providers. For a third provider or second location, we can discuss adding a second VA.

They're trained on dental practice workflows before placement and typically up to speed on Dentrix within the first week.

Yes, matched to your time zone and front-desk hours.

Yes, many of our dental VAs manage vendor orders, supply tracking, and invoice reconciliation alongside Dentrix.

Clinical work: diagnoses, treatment planning, chairside care, anything requiring a dental license.