Hire a
Dentrix Virtual Assistant for Your Dental Practice

Dentrix is the most widely used dental practice management software in the US, with over 35,000 dental teams running scheduling, billing, records, and insurance on the platform. A Dentrix virtual assistant is a remote professional trained to work inside this system and handle the administrative tasks that pull dentists and office managers away from patient care.

Wishup's Dentrix VAs come with hands-on dental admin experience, HIPAA awareness, and working knowledge of dental insurance and billing workflows.

Patient Scheduling

New patient bookings, reschedules, cancellations, treatment follow-ups, and reminders, so every slot is used and every appointment shows up.

Insurance Verification

Eligibility checked before the patient arrives. Prevents claim rejections, eliminates front-desk surprises, keeps billing clean.

Billing and Claims

Filing claims, tracking reimbursements, following up on unpaid AR, reconciling payments. One dentist we work with went from seeing two to three cases a day to eight or nine after his VA took this over.

Patient Records and Documents

Updates to demographics, treatment histories, and records. Document filing including EOBs and insurance correspondence.

Vendor and Supply Management

Tracks dental supplies, lab orders, and equipment invoices. Reconciles purchases in QuickBooks or your billing system.

SOP Creation

Documents how your practice actually works, so it doesn't depend on any one person. One of our dental VAs built 70+ SOPs for a cosmetic dental practice over a year.

Solo dentist practices where the dentist is also the office manager, billing department, and front desk between patients.

Growing practices adding providers or locations, where scheduling and billing volume have outgrown the existing team.

Cosmetic and specialty practices with higher-value cases, lab coordination, and complex treatment planning that needs careful documentation.

Multi-location practices that need Dentrix kept consistent across locations and claims tracked across billing streams.

• Hands-on Dentrix experience, or strong prior dental practice management software experience. Productive from week one, not month three.
• HIPAA awareness. Every patient record, insurance document, and billing file contains PHI. An NDA is signed before your data is touched.
• Attention to detail. A missed code or wrong insurance ID costs money. Selected for accuracy and follow-through.
• Reliability. Training takes time. Our VAs stay an average of 3.7 years.

• Start with what's taking the most time. Usually scheduling and insurance verification first. Billing and SOPs follow once the VA knows the practice rhythm.
• Interview before you commit. Listen for how they think about accuracy and follow-up.
• Give it two to three weeks. Most practices know by week two. If it's not right, we replace at no cost.