Patient Scheduling
- Book, confirm, and reschedule appointments
- Manage waitlists and same-day changes
- Reduce no-shows with timely reminders
- Coordinate telehealth and in-person visits
The platform is only as good as the person running it. Get a trained DrChrono VA who owns your scheduling, prior auth, billing, and patient calls
Eight weeks of training before placement, including HIPAA, insurance workflows, prior auth, and EHR tools such as DrChrono.
285,000 applications last year. 257 hired. They go through six stages, including spoken English, empathy, personality fit, and a final leadership interview.
Average VA tenure at Wishup is 3.7 years. Your DrChrono setup, templates, and quirks stay with one person who knows your practice.
I did not realize that virtual assistants could generate leads for me. My VA also helped me with managing my calendar, invoices, HR and is now an integral part of our business.
I appreciate the value a Wishup VA can bring to a business. The VAs of Wishup are very understanding and well trained in multiple skillsets, making them indispensable.
Working with Wishup has given our small and rapidly growing business the ability to move faster while simultaneously freeing up many hours a week. As a result, we can now focus on our strategy.
I couldn't be more thrilled with my Wishup VA. It took me a few weeks to get the time to organize the work to assign initially, but it's been the best business decision for me this year.
If a job can be outsourced to a VA we first do that, instead of hiring a full time employee. This gives a unique execution advantage as hiring a VA takes in a few days rather than spending a few months hiring.
Professional, trustworthy, and competent is how I would describe Virtual Assistants at Wishup. In just a few months, they've really impressed me with their services and made my life much easier.
Yes. DrChrono builds specialty templates for psychiatry, behavioral health, family medicine, podiatry, and more. Your VA learns your specific setup in the first two weeks.
Yes. DrChrono includes electronic prior authorization tools. Your VA submits requests, tracks status, chases denials, and coordinates the documentation for appeals.
Yes. Incoming messages, appointment requests, billing queries, and result notifications, all handled through the portal.
Yes, matched to your time zone and front-desk hours.
Yes. Behavioral health is one of DrChrono's core specialties. Our VAs placed in mental health practices are specifically selected for empathy and compassion on patient calls.
Clinical work such as diagnoses, charting clinical notes, e-prescribing, and treatment decisions. Basically, anything requiring a medical license will not be the VA's job.